these idiots never stop amazing me. They keep sending me surveys about how good their last service was. But the last service sucked. Hell their computer sucks. I bought two of their systems and when I want service they can’t pull up the computers via the serial number. They need my purchase order number…what in the hell is that all about?
My recent comment to them during a survey is listed below:
A) Ship the stupid part to the technician. The idiot started calling me every day, sometimes multiple times a day, after you opened a ticket with him. The part wasn’t even here yet. Then he finally decided he wasn’t going to come out and replace the part. My computer is still broke. You guys suck. I can’t tell you how fed up I am with your god-awful service.
This is computer fan replacement. It’s about the easiest fix you can possibly do and now my systems been down for over a month due to it. I just went out and bought a new computer rather than dealing with your stupid company and your stupid out-sourced helpdesk and your stupid on-site high school graduate who lives with his parents that wants to repair my computer.
YOU GUYS SUCK!
And this stupid questionaire sucks. I have to answer question 9 positively even though I think both the on-site idiot and callcenter numbskull both suck?
0 Responses
Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.